I've had terrible activities with american Airways. i can’t even price their shopper service as it is much underneath a 1 star. buyer relations Reps are rude, short, and unfriendly.
I am creating to inform you of my horrible expertise flying on American Airlines. Initial off, I used to be verified on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on seven/nine/07. Obviously after several adjustments to this departure time with little or no conversation from an Airline agent concerning the hold off (until eventually the flight time elapsed and no updates had been built) I inquired and uncovered the delay was a immediate results of inclement temperature. Upon arrival to Chicago’s O’Hare Airport, I learned that immediately after presenting to my departure gate for my link, that the flight # 4169 departed underneath 20 minutes previous to my arrival in the gate.
PS I'd her to the return flight and it had been evenm better she lives while in the Phillie place and I lived in precisely the same location for few decades so we had a dialogue about that .
I thought there to become a policy for overweight people today. I used to be up towards the window the whole vacation.I paid for my seat but mainly because it turned out I actually didn’t have 1. Using the Aged Piedmont however flying imagining American would do superior, sad all around.
There was no gate Prepared for us and we waited a hour before one was Prepared. Which was not what we envisioned.
American Airways has the worst buyer service of all airlines I've Utilized in my 63 decades. My spouse’s anniversary earrings ended up stolen away from her suitcase on June 20, 2013 and Customer service has REFUSED to Call us back following reporting the thief the day it transpired.
I booked a trip to Cabo,Mx.with AA vacations.Over the returned trip we ended up booked with USAir.the flight was cancelled mainly because according to the agent there was no airplane to fly us back again to Monterey.We had to invest
I recognize that it might be some time right before USAIR and American software program are going to be synched. But, there is not any cause for your agents to get so disconnected.
– Flip your site link technique and to not address the Customer like Dust. Realize that they are your ‘bread and butter’ and without them you wouldn’t be in operation whatsoever.
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I find it terrible to acquire my luggage go lacking in Miami on the two leaving and returning flights. I be expecting being contacted right away on how we could arrive at an agreement concerning this. I will likely be executing a comply with up.
Very last, allow me to explain that when you inquired about an impending or latest journey, we inquire that you simply Make contact with our Reservations staff, who are available 24 several hours each day and may be in a much better place to answer questions about your excursion. In the U.S., the toll-totally free amount is
Worst Airline at any time?!?! Dropped my baggage in Charlotte NC, February six immediately after providing it (coupled with my wife’s) to two attendants on the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now eleven times later and soon after possessing gone through phone hell and many really non caring people today, I have experienced no Speak to from any individual. The normal remedy is “we are still endeavoring to Identify your luggageâ€. Their questionnaire and all kinds are sent to Baggage Assert Section but not one person actually appears to be interested in carrying out anything at all to reduce their issues.